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Orders
Below are some of are common questions about orders
How do I make a purchase?
We recommend purchasing one of our Kits - and you can get a collection of products at a bundle discount.
- The Starter Kits give you about six weeks of use.
- The Refill Kits have the larger Hair Growth Oil and can last for about three months.
Maybe you only need the two oils. Maybe you also could use the shampoo. Or maybe you don't need the elixir.
Answer two simple questions and we will recommend the best products for your hair-care needs and your lifestyle.
How do I know if my order is confirmed?
You should get a confirmation email and also a message when we ship the products.
Is shipping free?
Yes. Within India we provide free shipping for purchases above Rs 500.
Below Rs 500 we charge a flat fee of Rs 100.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
When will my order be shipped?
We ship the orders within 1-2 business days. You will receive a confirmation email and message when we ship it - along with a tracking number and estimated time of delivery.
What is your return policy?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. We charge a flat Rs 100 for all returns.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
For more information, please review our shipping page.
How long will it take until I receive my order?
We will ship within 2 business days. Products will reach between 3-5 days after shipping. In remote areas, this may take an extra day or so.
The shipping confirmation will include a tracking number - and an estimated time of delivery.
Do you ship internationally?
Thank you for your interest!
Currently we only ship within India. Stay tuned for updates as we expand our operations.
Dosha Balancing Hair Care
How does the dosha balancing approach help prevent excessive hair fall, and general scalp and hair health
Why is dosha balancing important?
The fundamental Ayurveda philosophy is all about balancing the doshas - and this is how health is achieved. It is not about some specific "active" herb and its ability to address an issue.
The acharyas have designed many popular products (classical books contain thousands of formulae). When we understand the design of these formulations, we find that they are not a concoction of ingredients for a particular problem.
The products definitely contain such ingredients but also ingredients that balance the doshas. The formulations have both types of ingredients - each included with a specific purpose and the combination finds a way to maintain the balance of the doshas.
Is hair fall mentioned in classic Ayurvedic texts?
Khalitya is the Sanskrit word for excessive hair-fall and is widely used in the classical Ayurvedic texts.
Susrutha classifies this under the Kshudra Rogas (non-life threatening diseases) while Charaka and Vaghbata (Astanga Hridaya) classifies this under Siro rogas (diseases of the head).
Why is starvation of hair caused by an imbalanced scalp?
An unbalanced unhealthy scalp means that the hair roots are starved of nutrition.
For example is there is low Kapha, nutrition is low and does not reach the hair roots. This is like a clogged pipe blocking nutrition. Or, if Kapha is high, the hair roots have a hard time absorbing the nutrition. This is like a non-stick pan, nutrition is repelled.
The bottomline? Starved hair.
Can a single dosha balancing oil balance all types of imbalances?
Hair fall is generally due to specific types of dosha imbalances which can be handled by a single dosha balancing oil.
I have explained in depth on my YouTube channel about the two types of scalp imbalances that cause excessive hair fall. These specific types of dosha imbalances are what the oils are designed to work on - and the ingredients are carefully formulated for this.
However, if the scalp imbalance is major, no oil can help you. It requires deeper interventions which can be done with internal Ayurvedic medicines.
How can one balance doshas without a Prakriti analysis?
Prakriti analysis, when done correctly, is the CT scan of Ayurveda. It is mainly relevant for serious diseases - and requires a skilled doctor to perform.
Khalitya (hairfall) has always been defined as a kshudra roga (not severe disease) by the acharyas because the level of imbalances of the doshas are not impacting organs, reduce health or life threatening. Would you do a CT scan for a normal headache due to cold? But if it is a migraine the doctor may suggest a CT scan.
A well designed dosha balancing oil can keep the scalp in dosha balance because the imbalances are less severe - and very specific to excessive hair fall.
Why should I use your oil? Can I not use classical oils like Neelibhringadi or Bhringraj oil, since they also follow dosha balancing?
Definitely, you can use them - they are good oils. However, I believe they have been designed for a lifestyle that is rare in the modern era - which seem to cause more imbalances.
By lifestyle, I also mean food habits, the time people go to sleep, general level of physical activity, massive traveling and that too over long distances and different climatic zones.
In my experience of so many years as a doctor, I have found traditional oils to be very effective if the person lives a traditional lifestyle. I.e., gets up early morning, sleeps early, eats frugally, no chemicals, no air conditioning or even fan, does heavy physical labour (farming, washing, brooming, carrying water etc).
The effectiveness goes down because the use of chemicals, soaps, stress levels on the body are higher in the modern era due to many unhealthy lifestyle habits which did not exist 100 years ago.
I created my dosha balancing hair oils in order to cater to the modern lifestyle and have found them to be effective over many years and many patients. Our oils are inspired by traditional formulations and have been designed keeping a modern lifestyle in mind.
Why don’t you do a Prakriti analysis like some of the Ayurveda sites?
Most sites give out Prakriti results with a few standard questions and if you go to multiple sites, you will get different results. This is because Prakriti is not so trivial that it can be captured by a few standard questions. Another reason is that the answers that are captured could be due to Vikriti (imbalance).
In my experience Prakriti analysis needs years of experience of seeing patients. Only an experienced Ayurvedic doctor, and that too after a period of in-depth questioning and in-person analysis of the person can arrive at the persons Prakriti and Vikriti (the imbalance). It is done together during the consultation process - preferably in person or at least when the doctor can see the patient.
It saddens me to see that such a complex concept like Prakriti analysis is trivialized.
Does your dosha balancing hair oils cure baldness?
Baldness is due to dead hair follicles and no science can revive something that is dead. So, no - the dosha balancing hair oils will not help.
However there are situations wherein the follicles become dormant or weak due to lack of nutrition. These weak or dormant follicles can either die (causing baldness) or be revived through proper nutrition.
The dosha balancing oils provide nutrition to revive dormant or weak follicles and you will be able to experience hair growth in areas where follicles have gone dormant.
However areas where the hair has not been growing for a long time means the follicles are likely dead and it is impossible to revive them.
The two oils approach
Why two oils, how they work together
Why do you have two oils?
Today’s scalp is bombarded with pollution, chemicals, rapid temperature and moisture differences from AC rooms, soaps etc making it unhealthy, coating it with residue etc.
This is why I have 2 oils - a scalp prep oil to clean dead skin, residue and prepare the scalp to receive the balancing and growth nutrients from the second oil.
This is just like a farmer before he does his farming, he ploughs and tills the land so that the right kind of environment is created for the plants to grow healthy.
How do the two oils work together?
My two oil routine works in this way
- Phase 1 : Cleans & preps the scalp so it can absorb the dosha balancing growth oils
- Phase 2: The dosha balancing ingredients in the growth oil are absorbed by the scalp, making it dosha balanced and healthy. A balanced scalp unblocks the clogged pipe and transforms the non-stick pan into an absorbent sponge.
- Phase 3: The growth nutrients easily reach and can get absorbed by the hair roots. The hair grows well on a healthy foundation of a dosha balanced scalp.
This is core Ayurveda for you, the dosha balancing way.
Can I use other oils also with this?
The oils have been designed in such a way that the focus is to balance the doshas. The oils also have a symbiotic relationship with one preparing the scalp to increase the effectiveness of the other.
I do not know how the other oils have been designed and whether they will balance or impact your doshas. Hence it is better that you stick to dosha balancing hair oils for at least six weeks - so as to give it a fair try.
Can I just use the scalp preparation oil to manage my dandruff?
Sure, you may use the scalp oil to free your hair of dandruff.
However, the oils have been designed in such a way that the focus is to balance the doshas. The oils also have a symbiotic relationship with one preparing the scalp to increase the effectiveness of the growth oil.
If you could open your mind to a natural regimen for your hair care, then using the regimen would be the best solution for long term healthy hair.
Can I use both the oils together?
Using them together will not create any issue. However, the purposes are different - one is to prepare the scalp and the other to enhance hair growth.
The first one has to be used at a lower frequency compared to the growth oil. Hence it is not necessary to use them together.
Should I replace the hair growth oil with the prep oil? Or should I use it in addition to and do 4x oils/week when I also do the prep oil?
You can do an additional hair prep oil depending on your scalp and dandruff situation - if you have the time.
If you don't have an extra day, then replace one of the growth oil days with the prep oil.
Why do you use coconut oil? It freezes!
Balancing the doshas is the fundamental basis of Ayurveda and we do not wish to compromise on this core philosophy.
Coconut oil is considered to be one of the most effective oils for hair care - and for imbibing the nutrients, so it can be absorbed by your scalp effectively.
Yes it freezes! We could have added an antifreeze agent to make it flow better. Is that a solution or another problem being added?
Applying the oils
Below are some common questions about how to apply the oils
Why apply on the scalp and not the hair?
The main focus is to rejuvenate dormant or weak hair follicles in the scalp - and enable these to receive (balance kapha if too high) and also absorb (balance kapha if too low) the nutrients. Hence the focus is on the scalp.
The health of the scalp is most important for healthy hair be it any type - dry, oily, curly, straight , wavy, springy, short or long. The scalp is where one needs to balance the doshas.
However, once the scalp has got its oil, the excess oil can always be spread to the rest of the hair using a comb, as shown in the demonstration.
Why should I warm the oil?
The warm oil can help to open out the follicles better and helps in better penetration of the oil. Just above body temperature is the norm. Too much heat and it might shock the system. The norm is “slightly above body temperature.”
Why should I not heat the oil too much?
Just as we mentioned that you should only use luke warm water on your hair, because heat can increase “pitta’ in your scalp which is the primary reason for hairfall.
Similarly, the oils also should not too hot.The scalp should not be shocked with hot oils. Shocks can cause imbalances in the doshas (especially the pitta dosha).
Balancing is the purpose and hence “just above body temperature” should be the norm.
Why should I massage the oil into the scalp?
The main goal of the massage is to get the oil to every part of the scalp - and this is important for both the oils to clean and prep the scalp and then to balance the doshas for better nutrient absorption.
Massaging has a few additional advantages. The first is that the massaging stretches the muscles around the follicles making them stronger, leading to stronger hair. The blood circulation to the follicles go up, which enables the nutrients to reach the roots. There is also a sense of relaxation during massage.
How long should I massage it?
Around 2 to 3 minutes of massage with finger tips is more than enough for follicles and blood circulation - and for the oil to be spread and absorbed by the scalp.
Too long and hard massages can sometimes dislodge the weak hair. This may not be a problem if you accept that healthy hair will replace the fallen ones. But many times, seeing increased hair fall can disturb people mentally.
It is better to allow the natural processes to take over and hence long massages are not recommended. Therapeutic massage for other illnesses may be done for a much longer time, but not for khalitya.
Can I apply the oil on my hair also? How do I do this?
It is perfectly safe and recommended that any excess oil, after the scalp has got its share, be spread to the rest of the hair using a wide tooth comb. The thin film of oil on the rest of the hair acts as a good moisturizer, prevents frizziness and keeps it smooth, shiny and silky.
Please watch demo here.
After oil application
Below are some common questions on what to do after applying the oils
How long can I keep it on my hair?
It is recommended that you keep the oil in the hair for at least a muhurta (45 mins). It may extend to even upto 2-3 hours if you have some chores to complete.
There is no issue in keeping it on your scalp a bit longer. We do not recommend leaving the oils overnight.
What if I cannot keep it for 45 minutes and I have to rush and shower? Or should I skip it?
For the first six weeks, we recommend that you try and follow the 3x/week schedule for 45 mins. Even if you miss an occassional day, don't worry. Just catch up and try to get to 3x per week.
Once your scalp becomes healthy, you can change to two times a week. There could also be an occasional cheat day.
You are only taking out 5 min from your daily routine. In order to help you plan better, we have created a Hair Care App which will remind you when you have to put the oil. Many customers after using the app have informed me that they are much better planned and adhering to the schedule is much easier.
Is there a problem with leaving it overnight?
Oil kept overnight may get you congested, thereby actually increasing the kapha in the scalp. We have seen how excessive kapha blocks nutrients from reaching the follicles.
However, a few of my customers who have the habit of putting oil overnight have not reported adverse effects because their body has got used to overnight oil. For someone starting fresh, it is not recommended to leave it overnight.
Can I work out when I have the oils in my head?
Yes, you can definitely be active - Yoga, weights, walking are all fine.
My recommendation is not to do any kind of high intensity, strenuous workout that can make you break out into a heavy sweat. The sweating scalp can increase the kapha in the body and coupled with the oil can cause colds.
Schedule for applying oils
Below are some common questions on how to plan, and schedule applying the oils
How often should I use the oils?
It is recommended that you use the oil at least three times a week for the first six weeks. By the end of the six weeks, you will start to see healthier hair - smoother, reduced hair fall, frizziness, etc. Your scalp would have become healthy and would be a great foundation for better hair health.
What is the schedule after the initial six weeks?
Once your scalp becomes healthy, you can change to two times a week, because the objective becomes maintenance.
It's like a dietary program wherein, in the initial period the diet would be stricter. Once the weight becomes manageable, you could maintain it with a less strict diet.
I use oil everyday on my hair. Can I use it everyday, or should i use other oils on other days?
We have said “at least three days”. That's because most people do not use oil everyday or more frequently than three days a week. We have designed the product taking this into consideration, so that the nutrients are enough for the off days.
If you are in the habit of using oils everyday, you have the ideal ‘Ayurveda’ habit which talks about oil usage everyday. Please go ahead and use the Hair Growth oil everyday. However, the scalp prep oil should be used only the number of times and frequency recommended.
However it must be understood that the body has a natural rhythm and using the oil more frequently doesn’t accelerate hair growth.
When can I use the oil? Does it have to be in the morning?
It is best to do it in the mornings. However you can do it in the early evenings too.
Please avoid doing it too late in the night because sleeping directly after that can cause an increase in kapha. Especially since people use AC, wet hair coupled with cooler air can cause cold, increasing kapha.
Follow a particular schedule and stick to it - the mobile app can help.
When I travel, I miss the schedule. What happens because of that?
If you miss your schedule by a day or two it is fine - you can easily catch up later in the week.
But it is not advisable to take a long break (a week or more) since that means you may have to start all over again.
Hence for a long trip, it is better to carry the oils along.
I find that don’t have the time or sometimes the patience to do it 3x a week.
Natural methods take time because they work with your natural body rhythms.
When something works fast, there is always a catch. They generally shock the system to improve effect in one area, but you do not know the effect of it in another part of your body or its impact at a later day.
Is it so difficult to manage 5 minutes three times a week for healthy hair?
That is why we are committed to providing ‘core’ Ayurveda which takes your natural body rhythms (doshas) into serious consideration, and looks at balance as the key goal.
Shampoo & Elixir
Below are some common questions about why a shampoo and elixir
Should I use shampoo after the oiling?
A mild cleanser can be used after putting in the oil. From an Ayurvedic perspective, it needs to be done once a week and not after every application of oil.
However in the modern era, people prefer their hair to look light and may want to remove the oil after application every time before they go out. So we suggest very mild shampoos which don't contain harsh chemicals and are natural, paraben and sulfate free.
What's the difference between your shampoo and the others?
The big difference is that harsh shampoos will remove all the oil and also strip your scalp of all natural oils too - causing severe imbalances in the scalp.
The milder shampoos will probably remove 90% of the oil and will not strip natural oils as much as the harsh shampoos.
There are mild herbal powders too. The powders generally leave much more oil on the hair (even upto 30%).
How is your shampoo better than the rest in the market?
All shampoos remove oil from the hair. The harsh ones will remove all the oil including the essential oils. Even the milder shampoos will remove a lot of the oil, but are better off because they do not strip your natural oils off as much.
However all shampoos lead to dryness of the scalp, which means there is an imbalance of doshas (the vata goes up significantly along with a reduction in kapha). Even our shampoo will create this imbalance.
The big value is that we have incorporated herbs that will counteract this imbalance to a great extent. This shampoo will reduce the potential imbalance of using shampoos.
I have heard so much about harsh shampoos. What is the Ayurvedic view?
Harsh shampoos have a lot of harmful chemicals. They may give a short term benefit, but may harm in the long term. There is recent research linking chemical hair products to cancer.
The Ayurvedic view revolves around dosha imbalances and rebalancing to maintain optimal health.
Harsh shampoos strip all your natural oils causing huge dosha imbalances in your scalp (vata goes up and kapha falls down). The body is intelligent and tries to bring the doshas back to balance by working overtime. Regular usage of harsh chemical based shampoos will force the body to play ‘catch-up’ and after sometime the body will give up. That is when your problems with these shampoos will start to emerge.
Why do you need to rebalance your scalp after using a shampoo?
Even our Gentle Natural Shampoo will cause some imbalance - though this will be lesser than normal shampoos.
This is why we need to get your scalp back into balance - and this is what we have designed the Hair Nourishing Elixir.
What does the Nourishing Hair Elixir do?
The hair nourishing elixir is a non-sticky, super-light oil infusion to immediately rebalance and provide all-day gentle nourishment for the scalp and to reduce frizziness and dryness of the hair. So you can look and feel great all day long!
How do we apply the elixir?
After you dry the hair, take a few drops and massage it into your scalp and then run your fingers through your hair.
Your scalp and hair are protected and you are good to go for the day.
What to expect
Quick summary on what you can expect as you start with dosha balancing hair care
What results should I see after using the prep oil?
After 3-4 times, there would be a definite reduction in dandruff (for people who have dandruff). Frequent itching due to dandruff or microorganisms also disappears.
People who do not have dandruff - there could be residue due to pollution, chemicals, shampoo etc.. Grime, residue, or dead cells, or minor fungal infections can lead to minor itching.
Relief from all itching (minor infrequent or major) is something that all people can look forward to. You can see shinier, smoother hair that feels nicer.
I’m seeing excessive hair-fall after a few days…more than earlier. I’m worried.
In my experience, about 10% to 15% of the people have excessive hair fall in the initial weeks. But it settles down soon and you will start to experience healthy scalp, reduced hairfall and shiny, soft and healthy hair very soon.
The dosha balancing oils can never cause harm. There could be many reasons for short term excessive hair fall. The most important reason is that, as the scalp starts to become healthier and the doshas get balanced, the weaker hair is likely to be rejected. This can cause the catagen phase to accelerate, seemingly creating a perception of excessive hair fall.
Another major reason is when people use oils for the first time after years of no usage or chemical hair care. The shift needs the scalp to adjust and can cause a little bit of short term excessive hair fall. Sometimes, heavy and excessive massage can shake the weak hair causing premature hair fall.
Do not worry. They anyways would have fallen very quickly. All these are short term issues and will soon pass.
I have never used hair oils. What can I expect?
Some people use oils for the first time after years of no usage or chemical hair care. The shift needs the scalp to adjust and can cause a little bit of short term excessive hair fall.
As the scalp starts to become healthier and the doshas get balanced, the weaker hair is likely to be rejected. This can cause the catagen phase to accelerate, seemingly creating a perception of excessive hair fall.
But it settles down soon and you will start to experience healthy scalp, reduced hairfall and shiny, soft and healthy hair very soon. It would entangle much less.
What can i expect in the first two- three weeks?
There would be a definite reduction in dandruff (for people who have dandruff). Frequent itching due to dandruff, microorganisms and residue also disappears.
People who do not have visible dandruff may have residue due to pollution, chemicals, shampoo etc. It could mean the dandruff flakes are microscopic and not visible to the naked eye. Grime, or dead cells, or minor fungal infections can lead to minor itching. Relief from all itching (minor or major) is something that all people can look forward to.
About 10% to 15% of the people have excessive hair fall in the initial weeks. But it settles down soon and you will start to experience healthy scalp, reduced hairfall and shiny, soft and healthy hair very soon. It would entangle much less.
What can I expect from week four to six?
Hair would have gone softer, silkier, less frizziness. You will feel your hair to be healthier whatever the shape and size - short, long, wavy, curly, straight, dry or oily.
There would be a reduced hairfall. Dandruff, itching (minor infrequent or major ) would have reduced dramatically.
Again, about 10% of the people have reported baby hair sprouting (obviously they are very small and the people looked hard) in areas that had dormant follicles. People would start noticing the difference in your hair and may ask you about your hair care regimen.
What can you expect in 3 months time?
Much reduced hairfall. Hair would have become softer, silkier, no frizziness or split ends. You will feel your hair to be healthier whatever the shape and size - short, long, wavy, curly, straight, dry or oily.
Dandruff, itching (minor infrequent or major ) would have reduced dramatically.
Again, about 30% to 40% of the people have reported baby hair sprouting (if you look carefully) in areas that had dormant follicles. It takes about 3 to 5 months for new hair to grow. You would be looking different, as far as the hair department goes, and people could ask you “what are you doing to your hair?”
What can you expect in 6 months time?
With consistent usage, you can see far reduced hairfall. Dandruff, itching (minor infrequent or major ) would have reduced dramatically. Hair would have gone softer, silkier, no frizziness or split ends.
You will feel your hair to be healthier whatever the shape and size - short, long, wavy, curly, straight, dry or oily. Again, about 80% to 85% of the people have reported baby hair sprouting in areas that had dormant follicles. It takes about 3 to 5 months for new hair to grow.
Most people would start to feel that their hair has more volume. You would be looking different, as far as the hair department goes, and people could ask you “what are you doing to your hair?”
Understanding Hairfall
Insights and understanding some of the theory behind hairfall
How do I know my scalp condition?
In broad terms dandruff, residue and level of itching could be the major indicators of scalp condition.
The main visible obstacle that prevents the growth oil from proper penetration into the follicles is usually dandruff.
Also, today’s scalp is bombarded with pollution, chemicals, rapid temperature and moisture differences from AC rooms, soaps etc making it unhealthy, coating it with residue etc. Even if visible flakes or bits of dandruff are not there, there could a coat of residue. Also there could be micro-organisms that can cause itching.
I don't think I have dandruff. Should I still apply the prep oil?
Dandruff is just one major indicator.
However there are other factors which are nor very easy to recognise. Even if visible dandruff is not there, there could be microscopic invisible dandruff. There could be dead skin cells that can prevent oil from entering.
Residue due to lifestyle (pollution, soaps, chemicals, etc.) can also be present. Presence of microorganisms can cause itching.
In short, the prep oil makes sure all these factors are cleansed before the growth oil is used.
What is excessive hair fall?
It is normal to shed 50 to 100 hair strands per day. Some people have seasonal variations in hairfall. They have a particular month of the year when the shedding is more. That's their natural body rhythm. There could be ill health issues or hormonal imbalances that can cause excessive hair fall.
Overall if the average normal hair fall goes beyond these figures, it can be called excessive hair fall. Just because it happens over a couple of weeks doesn’t qualify it to be excessive.
It would also be good to know whether you have seasonal variations in your hairfall.
I don't have excessive hair fall. What advantages will your oils give me?
You’re blessed if this is a natural state of affairs. You should consider our oils to maintain your great mane and also to prevent future issues due to imbalanced doshas. But if you are using chemical based products to prevent hairfall and to maintain its condition, you may wish to consider shifting to our oils.
The body is a very intelligent creation and it tries its best to get back into balance however much we abuse it. The body creates antibodies when attacked by germs. We all know how vaccines work. They swear by the intelligence of the body to create the right antibodies, even when it is something new like corona.
It similarly tries to balance your doshas even if you continuously do things that imbalances your doshas. An example in haircare would be the excessive usage of shampoos, which can strip the scalp of natural oils. Thus leads to an increase in vata and decrease of kapha. The body produces more sebum to manage the imbalance of the doshas. But for how long? The body has to give way at some time.
You should ask yourself the following question “Do I want to wait for the breaking point, before I decide to shift to more natural and balanced methods?"